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Cancellation Policy

Our commitment to transparency, fairness, and your trust.

Last Updated: July 2026

This Cancellation Policy explains how you may cancel your HelpOne subscription and the terms that apply to such cancellations. By purchasing a subscription to HelpOne, you agree to the terms outlined in this policy.

1. Subscription Plans

HelpOne offers multiple subscription plans, including Basic Tag, Premium Tag, Elite Tag, and Corporate Tag, with durations ranging from 1 month to 60 months[reference:35]. Each plan is billed in advance for the selected duration.

2. How to Cancel

You may cancel your HelpOne subscription at any time by:

  • Logging into your HelpOne account and navigating to the subscription settings;
  • Contacting our support team at info@helpone.in or calling 1800 120 2630.

Please note that cancellation requests must be submitted before the next billing cycle to avoid being charged for the subsequent period.

3. Effect of Cancellation

Upon cancellation of your subscription:

  • Your access to HelpOne Services will continue until the end of your current paid billing period;
  • You will not receive a refund for any unused portion of your subscription, except as provided in our Refund Policy;
  • Your account and associated data may be deactivated or deleted in accordance with our Data Retention Policy.

4. No Partial Refunds

Unless otherwise required by applicable law, HelpOne does not offer partial refunds for unused subscription periods. If you cancel your subscription, you will continue to have access to the Services through the end of your paid term.

5. Cancellation by HelpOne

We reserve the right to suspend or terminate your subscription and access to the Services at our sole discretion, with or without notice, if:

  • You violate any provision of our Terms and Condition;
  • You engage in fraudulent or illegal activity;
  • We are required to do so by law.

In such cases, no refund will be provided.

6. Changes to This Policy

We may update this Cancellation Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Services after any changes constitutes your acceptance of the revised policy.

7. Contact Us

If you have any questions about this Cancellation Policy, please contact us at:

Email: info@helpone.in
Phone: 1800 120 2630