Terms & Conditions
Our commitment to transparency, fairness, and your trust.
Last Updated: July 2026
Welcome to HelpOne ("we", "our", or "us"). These Terms and Condition govern your use of the HelpOne mobile application, website, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. About HelpOne
HelpOne is India's smart vehicle safety and emergency communication platform. Our QR Tag helps people instantly connect with vehicle owners during emergencies, wrong parking, accidents, or breakdowns — without revealing personal phone numbers[reference:0]. Our Services include generating and maintaining vehicle QR codes, sending secure notifications, and facilitating communication between vehicle owners and third parties.
2. Eligibility
By using HelpOne, you represent that:
- You are at least 18 years of age or have parental/guardian consent to use the Services;
- You have the legal authority to register the vehicle(s) for which you create a QR code;
- All information you provide is accurate, current, and complete.
3. Account Registration
To use certain features of HelpOne, you must register an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
4. QR Code and Communication
The HelpOne QR code helps others communicate with you regarding your vehicle while protecting your personal phone number[reference:1]. When someone scans your QR code, they can send vehicle-related alerts such as wrong parking, open windows, headlights left on, or emergency concerns[reference:2]. Communication is handled through HelpOne's secure system, and your phone number is not publicly displayed[reference:3].
You acknowledge that HelpOne facilitates communication between parties but does not guarantee the accuracy, reliability, or timeliness of any messages or alerts sent through the platform.
5. User Responsibilities
As a user of HelpOne, you agree:
- To use the Services only for lawful purposes and in compliance with all applicable laws;
- Not to misuse the QR code system for harassment, spam, or any malicious intent;
- Not to attempt to bypass, disable, or interfere with any security features of the Services;
- Not to upload or transmit any harmful code, viruses, or malware;
- To provide accurate vehicle and contact information and update it promptly when changes occur.
6. Subscription and Payment
HelpOne offers various subscription plans, including Basic Tag, Premium Tag, Elite Tag, and Corporate Tag, with durations ranging from 1 month to 60 months[reference:4]. By purchasing a subscription, you agree to pay the applicable fees as displayed on our website. All fees are non-refundable except as expressly provided in our Refund Policy.
Payments are processed through third-party payment gateways. HelpOne is not responsible for any errors or issues arising from such third-party services.
7. Intellectual Property
All content, features, and functionality of the HelpOne platform, including but not limited to the software, design, text, graphics, logos, and QR code technology, are the exclusive property of HelpOne and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.
8. Disclaimer of Warranties
HelpOne provides the Services on an "as is" and "as available" basis. We do not warrant that the Services will be uninterrupted, error-free, or secure. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
9. Limitation of Liability
To the maximum extent permitted by applicable law, HelpOne shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services. Our total liability to you for any claim arising from these Terms shall not exceed the amount you paid to us in the preceding twelve (12) months.
10. Indemnification
You agree to indemnify, defend, and hold harmless HelpOne and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of your use of the Services, violation of these Terms, or infringement of any third-party rights.
11. Termination
We reserve the right to suspend or terminate your account and access to the Services at our sole discretion, with or without notice, for any reason, including if you violate these Terms. Upon termination, your right to use the Services will immediately cease.
12. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Services after any changes constitutes your acceptance of the revised Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in [Your City], India.
14. Contact Us
If you have any questions about these Terms, please contact us at:
Email: info@helpone.in
Phone: 1800 120 2630[reference:5]
By using HelpOne, you acknowledge that you have read, understood, and agree to be bound by these Terms and Condition.